Privacy Policy

Introduction

New Horizons Center for Healing ("NHCH," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide

We may collect information you provide directly to us, such as:

• Name, email address, and phone number
• Appointment scheduling information
• Information submitted through contact forms

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• Browser type and version
• Pages visited and time spent
• Referring website
• Device type and operating system

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Schedule and manage appointments
• Respond to your inquiries
• Improve our website and services
• Comply with legal obligations

HIPAA Compliance

As a mental health care provider, NHCH is committed to protecting your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Our Notice of Privacy Practices, which details how we use and disclose PHI for treatment, payment, and health care operations, is provided separately to patients.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy or with your consent. We may share information with:

• Service providers who assist with our operations
• Professional advisors (lawyers, accountants) as needed
• Government authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of certain uses of your information

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can configure your browser to refuse cookies, though some features may not function properly without them.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: